tentosoft

1. Information We Collect

1.1. Personal Information

We may collect the following personal information when you use our App or services:

• Name
• Email address
• Phone number
• Account credentials (if applicable)

1.2. Device Information

We may collect information about your device, including:

• Device model and manufacturer
• Operating system version
• Unique device identifiers (e.g., IMEI, MAC address)
• Mobile network information

1.3. App Usage Information

We collect data related to your interactions with the App, such as:

• Login timestamps
• Features accessed within the App
• Error reports and performance logs

1.4. Video and Image Data

If you enable features like video surveillance and analytics, the App may process video and image data captured through connected devices. This data is used solely for the purposes outlined in this policy and is securely stored or transmitted as needed.

2. How We Use Your Information

We use the collected information for:

• Providing, operating, and maintaining the App and services
• Enhancing and personalizing your user experience
• Performing analytics to improve functionality
• Sending notifications about updates, new features, or important information
• Ensuring security and preventing unauthorized access

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data only under the following circumstances:

• Service Providers: With trusted vendors who assist in providing essential services (e.g., cloud storage, analytics).
• Legal Compliance: If required by law or to respond to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Storage and Security

We take reasonable measures to protect your information:

• Data is encrypted during transmission and at rest.
• Access is restricted to authorized personnel only.
• Regular audits and updates are performed to maintain security.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your data, subject to legal or contractual obligations.
• Opt-Out: Opt out of marketing communications or certain data collection practices.

To exercise these rights, please contact us at info@tentosoft.com.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our website. Your continued use of the App after such changes constitutes your acknowledgment and acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: