Does people counting software work with existing cameras?

Yes. Tentosoft is compatible with any IP camera or CCTV system supporting an RTSP stream — including Hikvision, CP Plus, Dahua, and Axis. No new hardware is required. Most locations are live within 30 minutes.

AI People Counting Software & System | Tentosoft

Q: What is people counting software?

People counting software is an AI-powered analytics platform that automatically tracks how many people enter, exit, or occupy a space using existing IP cameras or CCTV systems. It converts live video into real-time footfall data without requiring new sensors or hardware. Businesses use it to optimise staffing, measure marketing ROI, and manage building occupancy.

Q: How accurate is AI-powered people counting?

AI-powered people counting software achieves 92–96% accuracy when cameras are correctly positioned overhead or at an angled entrance view with 1080p or higher resolution. This compares favourably to IR beam sensors (85–92%) and manual counting (60–70%).

Q: Is the data compliant with GDPR and India's DPDP Act?

Yes. Tentosoft uses AES-256 encryption at rest and TLS 1.2+ in transit on ISO 27001-certified infrastructure with India-region data residency. The people counting analytics layer never uses facial recognition or biometric data — only anonymised counts (numbers and timestamps) appear in dashboards and exports. On-premise customers keep all data fully on-site. Aligned with GDPR (EU) and India's Digital Personal Data Protection Act 2023 (DPDP Act).

Q: How much does people counting software cost?

Tentosoft pricing depends on the number of camera feeds, deployment model (cloud vs on-premise), and use case. Pricing is available in multiple currencies for India and worldwide deployments. Contact our team for a tailored quote based on your specific site and requirements.

Q: What is the difference between people counting and occupancy monitoring?

People counting measures individuals crossing a threshold — entries and exits at a door. Occupancy monitoring uses bidirectional counting (entries minus exits) to calculate how many people are currently inside a space. Both functions are included in Tentosoft.

Q: Which industries use people counting systems?

People counting systems are used across retail chains, shopping malls, corporate offices, libraries, museums, airports, universities, hospitals, and public venues. In retail it drives conversion rate analysis and staffing optimisation. In offices and buildings it supports space planning and compliance reporting.

Q: How long does setup take?

Most locations are live within 30 minutes. Connect your existing IP camera, draw a virtual counting line in the Tentosoft dashboard, and footfall data begins streaming immediately. No cabling, hardware installation, or on-site engineer is required.

The Basics

What is people counting software?

People counting software is an AI-powered analytics platform that automatically tracks how many people enter, exit, or occupy a space — using your existing IP cameras or CCTV system. It converts live video into real-time footfall analytics accessible from a centralised dashboard, anywhere in the world. Unlike traditional door sensors or manual clicker counting, software-based visitor counting requires no new hardware, no cabling, and no on-site engineering. You connect your cameras, draw a virtual line, and your data begins flowing within minutes.

How does AI-based people counting work?

1
Connect your camera Any IP camera, CCTV system, or webcam with an RTSP stream is compatible — no special hardware needed.
2
Draw a counting line In the dashboard, place a virtual line across the entrance or walkway you want to track.
3
AI detects and counts Our deep learning model identifies each person crossing the line and logs a directional count — entry or exit — in real time.
4
View your data instantly Footfall data appears live on your dashboard. Export reports, set alerts, and compare locations from a single interface.

Software vs sensor: what's the difference?

Not all counting methods are equal. Here is how AI video counting software compares to traditional sensor-based approaches on the metrics that matter most:

Method	Accuracy	Setup cost	New hardware?
Tentosoft AI software	92–96%	Low	No
IR beam sensor	85–92%	Medium	Yes
Thermal sensor	90–95%	High	Yes
Manual counting	60–70%	Zero	No

Platform Capabilities

Everything you need to understand your visitors

Our people counting system gives operations, marketing, and facilities teams a single source of truth — from live occupancy counts to long-term footfall trends.

Image — Real-time footfall tracking Real-time people counting at a busy store entrance with live count overlay

Real-time footfall tracking

Track entries and exits per minute across all your locations simultaneously. Set live occupancy monitoring alerts for safety thresholds or capacity limits.

Image — Heatmaps & dwell time Retail floor heatmap visualisation showing visitor dwell zones

Heatmaps and dwell time analytics

See exactly where visitors linger and which zones they engage with most. Dwell time analytics reveal average time per zone — invaluable for merchandising decisions.

Image — Multi-location dashboard Multi-location people counting dashboard showing footfall across multiple stores

Multi-location dashboard

Manage unlimited locations from one login. Compare store visitor analytics across stores, floors, or buildings — with automated weekly email reports.

Image — GDPR & DPDP compliance Encrypted footage storage and DPDP Act compliance visualisation

GDPR & DPDP Act compliant

Footage is encrypted in transit and at rest on ISO 27001-certified infrastructure. The analytics layer never uses facial recognition or biometric data — only anonymised counts ever appear in dashboards. Aligned with GDPR and India's DPDP Act 2023.

Image — Queue management AI queue alert at a retail checkout area

Queue management analytics

Detect build-up at checkout points, service counters, or entry gates. Get queue management analytics alerts before queues affect customer experience.

Image — Shopper behaviour flow Visitor flow paths through a retail store with conversion analytics

Shopper behaviour analytics

Understand visitor flow paths, peak hours, and conversion patterns. Shopper behaviour analytics link campaign spend to actual in-store visit uplift.

Image — Video analytics for retail People counting bounding boxes detecting shoppers in a retail store

Video analytics for retail

Purpose-built video analytics for retail. Works with your existing CCTV — no vendor lock-in, no rip-and-replace. Compatible with 200+ camera brands.

Image — API & integrations REST API and webhook integration with POS, ERP, and BI tools

API and integrations

Connect to POS systems, ERP platforms, or your BI tool of choice. Real-time REST API delivers retail traffic data wherever your workflows live.

Book a free demo →

Use Cases

Built for every space that counts people

From a single boutique to a 200-location retail chain — Tentosoft's visitor counting system adapts to the scale and complexity you need.

01

Retail chains and shopping malls

Your conversion rate is not just transactions — it's transactions divided by footfall. Our retail traffic analytics show you exactly when your busiest hours are, so you can schedule the right staff and convert more visitors into buyers. Without a people counter, you're managing on gut feel alone.

Avg. 10–20% staffing cost reduction

02

Corporate offices and coworking spaces

With hybrid work reshaping office usage, facilities managers need real occupancy data — not booking system estimates. Real-time occupancy tracking helps you right-size your footprint, justify lease decisions, and comply with building capacity requirements.

Typical lease saving: 15–25% on underused floors

03

Libraries, museums and educational institutions

Prove your value with data. Visitor counting for public institutions generates monthly footfall reports that satisfy grant requirements, inform opening hours, and demonstrate community impact. Install once — report forever.

Automated monthly reporting

04

Airports, transport hubs and public venues

Manage crowd density before it becomes a safety issue. Live occupancy alerts ensure you can respond to surges instantly — whether at a security checkpoint, transit gate, or stadium entrance. DPDP and GDPR compliant throughout.

Real-time crowd alerts <5 second latency

India + Worldwide

Built for India. Trusted worldwide.

Modern retail and facilities operations across India, Asia, the Middle East, and Europe are moving from manual counts to AI-driven footfall analytics. Tentosoft is purpose-built for this shift — with deployment models that respect every regional regulation, from India's DPDP Act to Europe's GDPR.

Why businesses are adopting footfall analytics now

Three forces are accelerating adoption globally: organised retail expansion across emerging markets; tightening data-protection laws (India's DPDP Act 2023, EU GDPR) that mandate privacy-by-design; and the shift toward data-driven operations in post-pandemic facilities management, where real occupancy data has become a board-level metric.

DPDP Act 2023 & GDPR compliant by design

Tentosoft uses AES-256 encryption at rest and TLS 1.2+ in transit on ISO 27001-certified infrastructure with India-region data residency available. The analytics layer never uses facial recognition or biometric data — only anonymised counts (numbers and timestamps) appear in dashboards. On-premise customers keep all data fully on-site. Aligned with India's DPDP Act 2023 and EU GDPR.

Talk to our team → Book a free demo

Verified Performance

People counting accuracy: what 95%+ actually means

Accuracy in people counting is measured as the percentage of real crossing events the system correctly identifies. Our AI model — trained on millions of annotated pedestrian detection frames — achieves 92–96% accuracy in real-world deployments with correctly positioned cameras.

For context: a store with 300 daily visitors and 93% accurate counting is off by roughly 21 counts per day — an entirely acceptable margin for staffing and trend decisions. A sensor operating at 87% would miss 39 visitors at the same volume.

Tentosoft AI software92–96%

IR beam sensors85–92%

Manual / clicker counting60–70%

What factors affect counting accuracy?

Camera angle

Overhead or angled entrance views deliver best accuracy. Side-on views reduce accuracy by 5–10%.

Image resolution

1080p or higher recommended. Sub-720p cameras reduce detection confidence in crowded conditions.

Lighting conditions

Standard ambient lighting is sufficient. Night-vision mode supports low-light down to 0.1 lux.

Crowd density

Validated up to 8 simultaneous crossings. Higher densities may slightly reduce per-person accuracy.

Compatible camera brands

Hikvision · CP Plus · Dahua · Axis · Bosch · Sony · Hanwha · Uniview · and 200+ more brands supporting RTSP streams.

Universal Compatibility

Works with all your existing cameras

Tentosoft connects to any IP camera using RTSP or ONVIF protocol — and integrates with your existing VMS in minutes. No rip-and-replace. No proprietary hardware. Most locations are live within 30 minutes.

Flexible Deployment

Cloud, on-premise, or hybrid — deploy how your business demands

Whether you need cloud speed, on-premise data control, or a hybrid model — Tentosoft adapts to your infrastructure. Most importantly, all video is processed locally for privacy: only anonymised counts ever leave your site.

☁️ Cloud deployment

Fast, scalable, zero infrastructure overhead

Tentosoft processes counts on our secure India-region cloud infrastructure. Best for retail chains, gyms, and multi-location businesses that want centralised dashboards and reports across all sites within 24–48 hours.

Live within 1–2 business days — no on-site server required

Multi-location dashboard from one cloud login

Automatic model updates and feature releases

India-region data residency (Mumbai AZ)

SaaS pricing per camera/month — no CapEx

Best for: retail chains, gyms, multi-store SMEs

Get started with cloud →

Deployment spec sheet

Deployment time1–2 business days

Hardware requiredNone — existing CCTV only

Internet requirement5 Mbps+ per camera

Data residencyIndia region (Mumbai AZ)

Uptime SLA99.9%

Pricing modelSaaS — per camera/month

Ideal forSME to mid-market

🖥️ On-premise / edge

Full data control — video never leaves your site

AI processing runs on an edge device installed on your premises. All video stays on-site at all times — only anonymised counts are stored. Built for banks, government, defence, and DPDP-conscious enterprises with strict data sovereignty requirements.

Video footage never leaves the site — DPDP/GDPR by design

Fully functional in zero or low-bandwidth environments

Custom model training for site-specific environments

Compatible with existing NVR/DVR and industrial edge hardware

No data upload — only anonymised counts stored locally

Best for: government, banking, defence, data-sovereign sites

Discuss on-premise options →

Deployment spec sheet

Deployment time3–7 business days

Hardware requiredEdge server (supplied or BYOD)

Internet requirementZero — fully offline capable

Data residencyOn-site only — 100%

Model updatesQuarterly OTA when connected

Pricing modelPerpetual licence + support

Ideal forGovernment / regulated industries

🔀 Hybrid

Edge processing speed with cloud intelligence

People detection runs on-site for speed and privacy at each location. Multi-site analytics, dashboards, and reporting sync to the cloud when connectivity is available. The right model for large enterprise portfolios — multi-mall operators, airport networks, and conglomerate retailers.

Real-time on-site detection — zero cloud latency

Multi-site dashboards centralised in cloud

Operates fully during internet outages — syncs automatically

Centralised model management across all sites

Portfolio pricing for 3+ site deployments

Best for: multi-mall operators, airports, retail conglomerates

Plan your hybrid rollout →

Deployment spec sheet

Deployment time5–10 business days

Hardware requiredEdge device per site

Internet requirementIntermittent OK — async sync

Data residencyEdge + India cloud (configurable)

Pricing modelPer-site enterprise agreement

Minimum sites3+ (portfolio pricing applied)

Ideal forEnterprise multi-site portfolios

Return on Investment

What ROI can you expect from people counting software?

The people counting ROI comes from three independently justifiable sources — each measurable on its own, each defensible to a CFO.

10–20%

Labour optimisation

Aligning staff schedules to actual peak hours eliminates over-scheduling. For a store with 10 staff and 3 wasted hours per day, that's roughly 30 wasted staff-hours per location every week — recovered through better scheduling.

+5–12%

Conversion rate improvement

Conversion rate = sales transactions ÷ footfall visitors. Once you know your real footfall, you can benchmark against industry averages (20–30% apparel, 40–60% grocery) and identify underperforming stores.

3×

Marketing attribution

Track whether your weekend sale, display change, or influencer campaign actually drove more in-store visits. Link offline footfall uplift to online ad spend for true omnichannel attribution.

Calculate your savings in 60 seconds

Enter your daily visitor count, staff cost, and location size — our team will share an ROI estimate showing your expected monthly savings.

Calculate my ROI →

FAQ

Frequently asked questions about people counting software

Direct answers to the questions buyers ask most — including the ones people put to ChatGPT, Gemini, and Perplexity.

What is people counting software?

People counting software is an AI-powered analytics platform that automatically tracks how many people enter, exit, or occupy a space using existing IP cameras or CCTV systems. It converts live video into real-time footfall data without requiring new sensors or hardware. Businesses use it to optimise staffing schedules, measure marketing ROI, and manage building occupancy compliance.

How accurate is AI-powered people counting?

AI-powered people counting software achieves 92–96% accuracy when cameras are correctly positioned — typically overhead or at an angled entrance view with adequate lighting and 1080p or higher resolution. This compares favourably to traditional IR beam sensors (85–92%) and is significantly more reliable than manual clicker counting (60–70%). Tentosoft maintains accuracy in varying light conditions and in crowds of up to 8 simultaneous crossings.

Does it work with my existing cameras?

Yes. Tentosoft is compatible with any IP camera or CCTV system that supports an RTSP video stream — including Hikvision, CP Plus, Dahua, Axis, Bosch, and 200+ other manufacturers. There is no need to purchase dedicated people counting hardware. Setup typically takes under 30 minutes per camera location, with no cabling or engineering visits required.

Is the data compliant with GDPR and India's DPDP Act?

Yes. Tentosoft uses AES-256 encryption at rest and TLS 1.2+ in transit on ISO 27001-certified infrastructure with India-region data residency available. The people counting analytics layer never uses facial recognition or biometric data — only anonymised counts (numbers and timestamps) appear in dashboards and exports. On-premise customers keep all data fully within their own infrastructure. Aligned with GDPR (EU) and India's Digital Personal Data Protection Act 2023 (DPDP Act).

How much does people counting software cost?

Tentosoft pricing depends on the number of camera feeds, deployment model (cloud or on-premise), and use case. Pricing is available in multiple currencies for India and worldwide deployments. As a software-only solution, Tentosoft is significantly more affordable than hardware-bundled people counting systems. Contact our team for a tailored quote based on your specific site, camera count, and deployment preference.

What is the difference between people counting and occupancy monitoring?

People counting measures individuals crossing a specific threshold — entries and exits at a doorway. Occupancy monitoring uses bidirectional counting (total entries minus total exits) to calculate how many people are currently inside a space at any given moment. Both functions are included in every Tentosoft plan, and live occupancy alerts can be configured for any threshold — ideal for safety compliance and capacity management.

Which industries use people counting systems?

Tentosoft is used across retail chains, shopping malls, corporate offices, coworking spaces, libraries, museums, universities, hospitals, airports, transport hubs, restaurants, gyms, and public venues. In retail, footfall data drives conversion rate analysis and staffing optimisation. In offices and public buildings, occupancy data supports space planning, energy management, and DPDP/GDPR compliance reporting.

How long does setup take?

Most locations are live within 30 minutes. Connect your existing IP camera or CCTV system, draw a virtual counting line in the Tentosoft dashboard, and footfall data begins streaming immediately. No cabling, hardware installation, or on-site engineer is required for software-only deployments. Our India support team provides live onboarding assistance during your first setup at no extra cost.

Still have questions? Talk to a Tentosoft engineer →

Book a free demo

Ready to count smarter?

Join 500+ businesses using Tentosoft to turn footfall into actionable intelligence. Book a free demo and see your own cameras counting visitors in under 30 minutes.

⚡

Live in 30 minutes

We connect to a sample RTSP feed from your industry and show people counting in real time — not a slide deck.

🇮🇳

India-based engineering team

All implementation, onboarding, and support handled by our India team — in your time zone, in your language.

💳

200+ camera brands compatible

Works with Hikvision, Dahua, CP Plus, Axis, Bosch, Hanwha, Sony, Uniview, and 200+ more brands via RTSP and ONVIF.

🔒

DPDP & GDPR compliant by design

Video processed locally. Only anonymised counts stored. No biometrics, no facial recognition. Ever.

Book your free 15-minute demo

Fill the form — our team responds within 2 business hours.

AI-Powered People Counting Software for Smarter Retail & Facilities

What is people counting software?

How does AI-based people counting work?

Software vs sensor: what's the difference?

Everything you need to understand your visitors

Real-time footfall tracking

Heatmaps and dwell time analytics

Multi-location dashboard

GDPR & DPDP Act compliant

Queue management analytics

Shopper behaviour analytics

Video analytics for retail

API and integrations

Built for every space that counts people

Retail chains and shopping malls

Corporate offices and coworking spaces

Libraries, museums and educational institutions

Airports, transport hubs and public venues

Built for India. Trusted worldwide.

Why businesses are adopting footfall analytics now

DPDP Act 2023 & GDPR compliant by design

People counting accuracy: what 95%+ actually means

What factors affect counting accuracy?

Camera angle

Image resolution

Lighting conditions

Crowd density

Works with all your existing cameras

Cloud, on-premise, or hybrid — deploy how your business demands

Fast, scalable, zero infrastructure overhead

Full data control — video never leaves your site

Edge processing speed with cloud intelligence

What ROI can you expect from people counting software?

Labour optimisation

Conversion rate improvement

Marketing attribution

Calculate your savings in 60 seconds

How City Centre Mall optimised footfall and parking with AI analytics

How ETA Group enhanced mall security and crowd management with AI

How STT GDC India enforced construction site safety with AI

How Narayana Health unified CCTV across multi-brand hospital infrastructure

How NIFT Chennai eliminated local hardware with full cloud surveillance

How Nippon Paint deployed edge AI for fire, smoke and PPE detection

See Tentosoft running on your own cameras

Frequently asked questions about people counting software

Ready to count smarter?

Live in 30 minutes

India-based engineering team

200+ camera brands compatible

DPDP & GDPR compliant by design

Book your free 15-minute demo