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Retail & Mall Surveillance

Retail Video Analytics and Mall Security — In One Platform

Retail spaces need more than cameras — they need intelligence. Most tools give you footfall or security; Tentovision combines retail video analytics with security surveillance on your existing cameras, so the same system that counts shoppers and maps heatmaps also runs ANPR, intrusion detection and full VMS recording. Deployed at City Centre Mall — one platform, both halves of the job.

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Hero image — Fused mall command dashboard (business + security) Tentovision mall command dashboard showing both business KPIs (footfall 12,480 today at 98% accuracy with staff excluded, parking 214 spaces free with −40% congestion) and security feeds (Atrium Zone 3 heatmap people counting, Gate 2 ANPR license plate logged, Stockroom after-hours intrusion alert, Store 14 dwell-time 2 minutes for conversion tracking) — one platform on existing cameras, as deployed at City Centre Mall
98%
Footfall accuracy at City Centre Mall
40% less
Parking congestion at City Centre
Higher
Store conversion from heatmap data
ANPR + AI
Vehicle security & intrusion alerts
The problem

Every retail and mall operation has two gaps at once

Most surveillance tools solve one and ignore the other — leaving you to buy and run two separate systems. A modern retail space needs both closed together.

🛡️ Security gaps

Protecting people, stock and premises

  • Shoplifting & shrinkage — theft on the floor and at the stockroom goes undetected until stock-take.
  • Parking chaos & vehicle blind spots — no plate logging, no watch on who enters the lot.
  • Unauthorized access — restricted zones and after-hours entry with no real-time alert.
  • Slow incident response — reactive handling because nobody is alerted as it happens.
📊 Intelligence gaps

Running the space like a business

  • Inaccurate footfall — old IR counters miscount and include staff, so the headline number is wrong.
  • No zone-level engagement — no idea which areas and displays actually draw shoppers.
  • No conversion tracking — footfall and sales live in separate systems, so conversion is a guess.
  • Manual parking management — no live availability, no congestion data to act on.
The platform

How Tentovision transforms retail surveillance

Most vendors sell you security cameras OR business analytics. Tentovision does both — on the same cameras. Pure analytics tools can't record video, manage your cameras, or secure the building; pure CCTV records but tells you nothing about your business. Tentovision is a full video management system and an analytics platform in one.

📉 Analytics-only tools

  • ✕
    Footfall & heatmap insights, but…
  • ✕
    No video recording or VMS
  • ✕
    No camera management or health monitoring
  • ✕
    No ANPR, intrusion or loss prevention
  • ✕
    A second system still needed for security

✅ Tentovision — one platform

  • ✓
    Footfall, heatmaps & conversion analytics
  • ✓
    Full VMS recording & centralized monitoring
  • ✓
    Camera health monitoring — zero blind spots in high-value zones
  • ✓
    ANPR, intrusion & loss prevention built in
  • ✓
    Security and business intelligence, one system

It all runs on the cameras you already own. Tentovision connects over standard ONVIF/RTSP — any brand, any age — and centralizes everything across stores, malls and parking through the cloud video management system, so head office sees security and sales intelligence for the whole estate in one place.

Security analytics

Security analytics for retail & malls

The protective half of the platform — vehicle, intrusion and loss-prevention intelligence that analytics-only tools simply don't offer.

🚗

ANPR — vehicle intelligence

Read plates at every gate to automate entry, log all vehicles, manage parking and trigger instant blacklisted-vehicle alerts.

Number-plate recognition →
🛒

Shoplifting prevention

AI flags suspicious behaviour and known patterns in real time, so security acts during the incident — not after stock-take.

Shoplifting prevention →
🚨

Intrusion detection

Restricted-area and after-hours alerts across stockrooms, service corridors and perimeters, with real-time notifications.

Centralized monitoring →
🪪

Face recognition

VIP detection for service teams and banned-individual or watchlist alerts at entrances — applied where permitted by law.

AI face recognition →
📈

Camera health monitoring

Ensure no camera is offline in high-shrinkage zones — instant alerts on any failed or degraded feed keep coverage complete.

Camera health monitoring →
🎥

Centralized VMS recording

Every store and zone recorded and searchable, giving investigators time-stamped evidence — the recording layer analytics tools lack.

Secure cloud storage →
Business analytics

Business analytics for retail & malls

The revenue half of the platform — the footfall, engagement and parking intelligence that turns cameras into decisions, on the same system.

👥

People counting

Vision-based counting at 98% accuracy, excluding staff, at entry, exit and zone level — far beyond what IR beam counters deliver.

People counting system →
🔥

Heatmap analytics

See which zones and displays draw the most engagement, and optimize product placement and store layout around real shopper behaviour.

Zone-level engagement mapping
⏱️

Dwell-time analysis

Measure how long shoppers spend in each zone to identify high-interest areas and dead space that needs rethinking.

Per-zone dwell measurement
🅿️

Parking analytics

Real-time availability, AI vehicle counting and congestion management — the data that cut parking congestion 40% at City Centre Mall.

Live availability dashboard
💳

Conversion tracking

Compare footfall against transactions to calculate true store conversion rate — turning raw traffic into a revenue metric.

Footfall-to-sales conversion
🏬

Multi-store benchmarking

Compare footfall, dwell and conversion across every store and mall in one dashboard for chain-wide decisions.

Multi-store monitoring →
Proof in the field

Proven at City Centre Mall — security and analytics together

One mall, one platform, both halves of the job: accurate footfall and smarter parking on the revenue side; ANPR and intrusion detection on the security side — all on existing cameras.

City Centre Mall
Shopping mall · analytics + security fusion

Outdated IR people counters miscounted and included staff, there was no parking data and no vehicle security. Tentovision added AI people counting, heatmaps, a parking-availability dashboard and ANPR — all on existing cameras, with no hardware replacement.

98%
Footfall accuracy, staff excluded
40%
Less parking congestion
↑ Conv.
Higher store conversion via heatmaps
ANPR
Blacklisted vehicles auto-flagged

Tentovision gave us visibility we never had before. From accurate people counts to smarter parking management and vehicle security — we now run the mall like a data-driven business.

— City Centre Mall
Deployment

Deployment for single stores, chains and malls

From one boutique to a 500-store network, Tentovision scales to match — cloud, hybrid or on-premise.

☁️

Single Store — Cloud

Zero hardware · Microsoft Azure-hosted

A subscription cloud deployment with no on-site servers — analytics and recording from day one, ideal for independent stores and quick rollouts.

Best for: single stores wanting fast, hardware-free setup.
🔀

Retail Chain — Hybrid

Local + HQ cloud

Local recording at each store for resilience, with a cloud dashboard at HQ for chain-wide footfall, conversion and security analytics across every branch.

Best for: multi-store chains needing per-store recording and central insight.
🏬

Mall — On-Prem Edge + Cloud

Edge performance, cloud backup

On-premise edge for heavy parking and common-area analytics, with cloud backup for footage and management oversight.

Best for: malls with high camera counts and parking/common-area analytics.

Multi-site retail: a single centralized dashboard brings 10 to 500 stores into one view — security and business analytics for the entire network, with role-based access per store, region and head office.

Privacy & compliance

Privacy-first analytics for retail spaces

Shopper analytics shouldn't mean tracking individuals — measure traffic, dwell and conversion responsibly while keeping customers anonymous.

Responsible, privacy-first analytics

Shopper analytics shouldn't mean tracking individuals. Tentovision's footfall and heatmap analytics are anonymized by design — measuring traffic, dwell and conversion without storing personal identity — so you get the business intelligence while respecting your customers.

  • ✓
    Anonymized counting — traffic and dwell, not identities.
  • ✓
    DPDP Act 2023-aware, configurable for GDPR on international sites.
  • ✓
    Role-based access with full audit logs of who viewed what.
  • ✓
    AES-256 encrypted storage for all recorded footage.
FAQ

Retail video analytics questions, answered

Tentovision uses AI vision-based counting that reads your existing camera feeds and reaches 98% footfall accuracy, with staff automatically excluded so you see true visitor numbers. This is significantly more accurate than infrared beam counters, which typically miss 20–30% of traffic and count staff as shoppers. At City Centre Mall it replaced outdated IR-based counters and delivered 98% accuracy at entry, exit and zone level.
Yes. Tentovision combines AI vehicle counting with a live parking-availability dashboard and ANPR at gates, so management sees occupancy in real time and drivers are guided to free space. At City Centre Mall this cut parking congestion by 40%, while ANPR simultaneously flagged blacklisted vehicles at entry for security.
Tentovision adds AI loss-prevention and intrusion detection that flag suspicious behaviour, restricted-area access and after-hours activity in real time, alerting security before loss occurs rather than only providing footage afterward. Combined with full VMS recording across every store, it both deters theft and gives investigators searchable, time-stamped evidence.
Yes. Tentovision centralizes every store into one dashboard with store-level and zone-level footfall, heatmaps and conversion, plus chain-wide benchmarking — so operations directors can compare stores and head office sees the whole network in one view, all with role-based access.
Yes. Tentovision is vendor-neutral and connects to your existing store and mall cameras over standard ONVIF/RTSP — any brand, any age — then layers both business analytics and security analytics on top. There is no need to replace hardware or run separate systems for counting and security.
Dedicated retail analytics tools give you footfall and conversion data but can't record video, manage cameras, or secure the building — they are an insights layer only. Tentovision is a full video management system and an analytics platform in one, so the same cameras deliver people counting, heatmaps and conversion alongside ANPR, intrusion detection, loss prevention and camera health monitoring. You get the business intelligence and the security and recording, from a single system on your existing cameras.
Trademark notice: City Centre Mall is referenced as a deployed Tentovision customer with permission. DPDP Act 2023 is a statute of the Government of India. GDPR is a regulation of the European Union. Microsoft Azure is a trademark of Microsoft Corporation. ONVIF and other protocol and camera brand names referenced are trademarks of their respective owners. Tentosoft Solutions Private Limited is not affiliated with, endorsed by, or sponsored by any regulatory body mentioned on this page. All product names, logos, and brands are property of their respective owners and used for descriptive interoperability purposes only.
Request retail demo

Turn your retail cameras into business intelligence

Join City Centre Mall in running on data — accurate footfall, smarter parking, higher conversion and stronger security, all from the cameras you already own. Tell us your store or mall count and current camera setup, and we'll size the right deployment, typically within 1 business day.

📊

Business + security · one platform

People counting, heatmaps, dwell, conversion, parking AND ANPR, intrusion, shoplifting, VMS recording — on the same cameras.

🎯

98% footfall accuracy

Staff excluded automatically — vision-based AI counting that beats IR beam counters by 20-30 percentage points.

🔒

Privacy-first by design

Anonymized counting, no individual tracking. DPDP Act 2023-aware, GDPR-configurable, AES-256 encrypted on Microsoft Azure.

🇮🇳

India-based team

All onboarding, deployment, and support handled by our India team — proven at City Centre Mall.

📍 7th Floor, 4/293, RAR Technopolis, OMR, Perungudi, Chennai 600096

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🔒 Your data is never shared with third parties
📞 We respond within 1 business day (IST)
🇮🇳 GST registered · DPDP Act 2023 compliant
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